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How skwslot Handles Your Personal Data

Your account data — including payment details linked to DANA, OVO, and GoPay — is handled with clear purpose and strict access controls.

Account Data ProtectionDANA, OVO, GoPay Payment PrivacyCookie & Session ControlsData Access RequestsIndonesia-Region Compliance
skwslot How skwslot Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account security and data integrity sit at the centre of how skwslot operates. SSL encryption covers every data exchange between your device and our servers — whether you are checking your wallet balance on mobile or completing a GoPay withdrawal. We apply session-based authentication with OTP verification at login, so access to your account requires confirmation from your registered mobile number each time. Data retention follows a defined schedule: active account data is kept for the duration of your account, and transaction records are held for the period required by applicable financial regulations.

SSL Encryption Every connection between your browser and our platform is encrypted end-to-end, covering account login, payment steps, and session activity on mobile or desktop.
OTP Login Verification Each login triggers an OTP sent to your registered number. This step confirms it is you accessing the account before any wallet or game action is available.
Defined Retention Schedule We keep your data only as long as your account is active or as required by applicable financial rules. Closed accounts are cleared of non-essential personal data on schedule.
No Third-Party Data Sales Your personal information is never sold. Payment data shared with DANA, OVO, or GoPay processors is limited to what each transaction strictly requires.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete data we hold on your account, our support team handles privacy requests directly. You can reach us through live chat, email, or your account dashboard — responses are prioritised for data-related queries so you are not left waiting. Players in Batam and across Indonesia can submit requests in English and expect a clear written response outlining what data we hold and what action we have taken.

Live Chat Support Open the chat widget from your account page to submit a privacy request. Our team is available around the clock to log and action your query.
Email Privacy Request Send your data access or deletion request to our support email address. Include your registered account name so we can locate your record quickly.
Account Dashboard Log in and navigate to account settings to review the personal details we hold, update your contact information, or flag a data concern directly.

Your Privacy Policy Questions, Answered

These are the questions we hear most often about how your data is handled on skwslot. If your question is not covered here, reach out through live chat or email and our support team will respond with a clear, written answer.

We collect your registration details, device identifiers, and the payment method you link — DANA, OVO, or GoPay. Session data such as pages visited and device type is also recorded to keep the platform running correctly.

Payment data is passed to the relevant processor only at the moment of transaction. We share the minimum required — amount, account reference, and timestamp — and do not retain raw payment credentials on our side.

Yes. Contact our support team via live chat or email with your registered account name. We will provide a written summary of the personal data we hold and the purposes for which it is used.

Transaction records required by applicable financial regulations are retained for the legally required period. Personal data not needed for legal or dispute purposes is deleted on a rolling schedule after account closure.

We use session cookies to maintain your login state and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Reach our support team through live chat or the email address listed in your account dashboard. Data-related queries are prioritised, and you will receive a written response outlining the action taken.